Built for the ones who do it all.
Delete Account
Last updated:
Kina Rewards members can delete their account and all personal data at any time.
From the app (preferred): Open Kina, go to Profile, then Support, then "Delete my account". Type DELETE to confirm. The request shows as pending in the app and can be canceled from the same screen until it is completed.
By email: Send a message to hello@kina.co from the email address on the account, with the subject "Delete my account". We may reply to confirm it is really you before deleting.
What happens: We complete the deletion within 7 days. You must cancel any upcoming expert sessions first. Removed: profile, family details, linked cards and their transaction history, reward points, and offer redemptions. Points and unused session credits are forfeited and cannot be restored.
What we keep: Non-identifying records only: audit logs of staff actions, aggregate usage statistics, and support request history with the name, email, and message removed. We keep anything the law requires us to retain for accounting for that period.
Please review our privacy policy for full details on our data practices.
